In addition to distributing competitively priced motor oils, Pemoil also supplies BioDiesel, gas oil, lubricants and fuel tanks.
— Summary of future benefits to be derived by PEMOIL and passed on to its customers:
- increased market share, higher company profile and brand awareness.
- Strengthening through size and growth in the UK and export markets.
- Higher volume purchases mean better value to customers.
- Strengthened overall management expertise. Increased marketing support budget.
- Continued/increased product range with improved specifications (in many cases).
- Up rated technical support, product development, laboratory services and field visits.
Customer satisfaction is our top priority.
Our quality system impacts all aspects of our service to customers and includes:
— Automatic acknowledgment of customer order by immediate automated email response
— Fast delivery and rapid order turnaround with the aim to deliver next day wherever possible. Most orders are delivered within 3 days of placement.
— Liaison with customers to determine and fulfil specific requirements with regard to product information, package size, labelling and logistics.
— Various types of marketing material are available to aid sales. — This takes the form of point-of-sale, posters, stickers, web advertising, all of which can be tailored to suit customers requirements.
— Regular updates of product information is available by email and mail-shots, bringing customer awareness of new lines, product modifications and price adjustments.
